HELP CENTER

Help Center

Guides for going global — plus what changed on the platform.

Guides & playbooks

Guide

From Products to First Inquiry

The recommended workflow: create your site, import products, sync to social, and capture attributed inquiries.

Guide

Social Sync Playbook

How Instagram posts and Meta catalog items map to your products, and how re-sync creates fresh posts.

Setup

Conversion Tracking in 10 Minutes

Connect Meta Pixel, GA4 and Conversions API so every inquiry carries its traffic source.

Platform updates

Update

Content Now Follows Your Theme

Unedited page copy automatically follows your site's theme — switch themes, get matching copy.

This release
Update

Custom Pages (WordPress-style)

Compose pages from blocks — heading, paragraph, image, button — and publish to /p/your-slug.

Recent release
Update

Multi-language Sites

Enable locales per site, translate content in the editor, and let visitors switch with one click.

Recent release
FAQ

Questions exporters ask us

If yours is not here, email [email protected].

How long does it take to get a site live?

Registration takes minutes. Most exporters pick a theme, import their catalog, and publish in the same week — and every page stays editable afterwards.

Do I need a developer or an agency?

No. Content, products, categories, themes, and languages are all managed from the dashboard. If you would rather work with an agency, our partner program covers that too.

Can I use my own domain?

Yes. Start on yours.exportsail.com, then connect your own domain whenever you are ready — DNS is a one-time setup.

What happens to my content if I switch themes?

Nothing is lost. Content you have edited follows you to the new theme; pages you never touched pick up the new theme's own copy.

How do inquiries reach me?

Buyer messages and attachments arrive in the inquiry inbox with email alerts, and each one records the channel it came from — so you can see what is working.

Who owns the site and the data?

You do. The site, the products, the content, and the inquiries belong to your company. We keep the platform running underneath.